Shipping & Returns

Shipping & Returns Policy

Shipping Information

We're proud to ship our authentic Southern sweet tea across the United States, bringing a taste of the South right to your door.

Processing Time

Orders are typically processed and shipped within 1-2 business days (Monday-Friday, excluding holidays). You'll receive a tracking number via email once your order ships.

Delivery Time

Standard shipping typically takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.

Shipping Costs

Shipping costs are calculated based on your order size and destination at checkout.

Packaging

We take extra care to package your tea securely to prevent damage during transit. Our bottles are wrapped and cushioned to ensure they arrive in perfect condition.

Returns Policy

As a food and beverage company, we cannot accept returns on our products due to health and safety regulations. All sales are final.

We're Here to Help

While we don't accept returns, we absolutely stand behind the quality of our sweet tea and want you to be completely satisfied with your purchase.

If There's an Issue

If you experience any problems with your order—whether it's damaged during shipping, a quality concern, or you're not satisfied for any reason—please contact us right away. We're happy to work with you to make it right.

Simply reach out to us with your order number and details about the issue, and we'll take care of you. Your satisfaction is important to us, and we'll do whatever we can to ensure you have a great experience.

Contact Us

For any questions or concerns about your order, please don't hesitate to reach out through our contact page. We're here to help!